REFUND POLICY

Effective Date: February 17, 2025

​

At Meghan Leah  ("I," "me," or "my"), I strive to provide high-quality services tailored to each client's needs. Due to the nature of freelance work, refunds are subject to the following conditions:
 

1. GENERAL REFUND POLICY

• All deposits and upfront payments are non-refundable unless otherwise agreed upon in writing.

• Once work has begun on a project, partial refunds may be considered based on the amount of work completed.

• Refunds are not available for completed work or delivered projects.
   

2. CANCELLATION POLICY

• If a client cancels a project before work has started, a refund (minus any administrative or consultation fees) may be issued.

• If a client cancels after work has begun, a refund may be issued at my discretion, deducting the cost of work completed up to that point.
   

3. REVISION & SATISFACTION GUARANTEE

• I offer a set number of revisions as outlined in the project agreement. Additional revisions beyond this scope may incur extra charges but do not qualify for a refund.

• If a client is dissatisfied with the work, I will make reasonable efforts to revise or improve the project within the agreed terms.
   

4. EXCEPTIONS

Refunds will not be provided in cases where:

• The client changes their mind after approving project milestones or deliverables.

• The client fails to provide required information, feedback, or materials in a timely manner, delaying project completion.

• Services were fully rendered as per the agreement.
   

5. PROCESSING REFUNDS

• Approved refunds will be processed within 7-14 business days via the original payment method.

• Clients requesting a refund must do so in writing, outlining the reason for the request.
   

6. CONTACT INFORMATION

If you have any questions about this Refund Policy or need assistance, please contact me at:
contact.MeghanLeah@gmail.com
 

By hiring me and using my services, you acknowledge that you have read, understood, and agree to this Refund Policy.